Acceptable Use Policy

1. Purpose This Acceptable Use Policy explains the standards expected when using the website, your account, live rooms, bookings, classes and related services. 2. Respectful behaviour You must treat instructors, staff, contractors and other users respectfully. You must not engage in harassment, bullying, discrimination, abuse, intimidation or threatening behaviour. 3. Honest and safe participation You must provide accurate information when creating an account, completing forms, booking services or disclosing health information. You must not knowingly misrepresent your identity, eligibility, payment information or health-related information relevant to safe participation. 4. Platform and account misuse You must not: - try to access data, rooms or systems you are not authorised to access - interfere with the website, payment flows, booking flows or live-room systems - share access in a way that circumvents pricing or account rules - upload or transmit malware, spam or abusive content - scrape, copy or automate access to the site in a way that harms the service 5. Live classes and coaching spaces When using live rooms, chat, audio or video features, you must not: - disrupt the class or coaching session - record or redistribute sessions without permission - use offensive, abusive, sexually explicit or unlawful content - misuse moderator or community features 6. Consequences If we reasonably believe this policy has been breached, we may remove content, cancel bookings, suspend access, restrict live-room access, close accounts or take any other proportionate steps needed to protect people and the platform. 7. Reporting concerns If you experience or witness misuse of the service, contact tech@thechronicyogini.com so it can be reviewed.